Terms & Conditions

These terms govern your use of the TrueCare Alberta Community Services website and the process of inquiring about and arranging our services. By using this website, you agree to them.

TrueCare provides home and community care, disability and inclusion programs, and residential care across Calgary, Edmonton, and Alberta-wide. The services we can offer to any individual depend on an assessment of their needs and the availability of suitable caregivers.

The specifics of any arrangement — services, schedule, and pricing — are set out in a written care plan agreed with you before support begins.

Information on this website is general and is not medical, legal, or financial advice. Always consult qualified professionals about a specific medical situation.

TrueCare provides planned, non-emergency support. In an emergency, call 911 or your local emergency number immediately.

Unless otherwise agreed in writing, our services are offered within Alberta. Inquiries from outside our service area may be referred to other providers.

The TrueCare name, logo, photographs, and the text and design of this website belong to TrueCare Alberta Community Services. You may not reproduce or reuse them without our written permission.

You agree to use this website lawfully and respectfully — not to interfere with its operation, attempt unauthorized access, or submit false or misleading inquiries.

We may update these terms, our services, or this website from time to time. The version published here is the current one, and continued use of the website after changes means you accept the updated terms.

Questions about these terms can be directed to us by phone at (587) 969-7000 or through our contact page.